Government Technical Advisory Centre

Institutional Development Support

IDS strengthens the institutional and governance capacity of public sector organisations.

What are you looking for?
The Institutional Development Support (IDS) unit of GTAC offers public sector advice and technical support to government departments and organs of state to build the capacity of government institutions for better financial management and to deliver inclusive growth.

The advice and support is customised for the public sector, and aims to build the capacity of government institutions to deliver services. A capable state requires institutions and infrastructure that enable the economy and society to operate, and well run and effectively coordinated state institutions will enable society to have confidence in the state.

IDS Support

The IDS unit responds to requests from client departments and offers a consultative service model that incorporates innovative approaches to resolving challenges in public sector institutions.

Our approach is made up of process consulting and technical content expertise, with underlying capacity building support.

The IDS supports a wide range of areas including:

  • Macro institutional support such as policy analysis and advice, and function shifts, aimed at assisting macro organisation and the achievement of whole-of-government objectives.
  • Organisational strengthening services including strategic and organisational reviews and business cases for improved organisational performance.
  • Service delivery effectiveness and efficiency support includes offering innovative ways to deliver services and improving the management of operations.

How to Access IDS Services

1
Submit a Letter of Request
Departments identify the type of support required, and send a letter of request (signed by the Accounting Officer) to the Head of GTAC. As IDS projects operate on a cost recovery basis, clients must budget for the required support.
2
Assessment
Letters of request are assessed by GTAC management, to determine the fit with GTAC capabilities and government priorities.
3
Deployment of Advisors
For accepted requests, the IDS unit deploys one or more long-term advisors to develop, with the client, the detailed approach to and content of the work to be performed.
4
Memorandum of Agreement
A Memorandum of Agreement and associated Project Charter is entered into between GTAC and the client, which governs the administrative and financial arrangements of the project.

Services

Institutional development support includes programme and project management, business case development, organisational reviews, policy research and analysis, and diagnostics and evaluations.

  • Actuarial services (as part of policy and technical advisory services)
  • Business case development
  • Business systems analysis / architecture
  • Diagnostics, reviews and evaluations
  • Feasibility studies
  • Function analysis and shifts
  • Intergovernmental infrastructure delivery support
  • Leadership development and change management
  • Legislative mandate analysis
  • Operations management
  • Organisational reviews and development
  • Policy research, analysis and advice
  • Programme and project management
  • Stakeholder management
  • Performance planning and budgeting
  • Phakisa labs and mini-labs

Project in the Spotlight

Feasibility study and options analysis for the Shiluvana Frail Care Centre in Limpopo

IDS assisted the Limpopo Department of Social Development in determining the most feasible option for the appropriate mandate, location, and operating model of the Centre, following the expiry of the service operator contract. GTAC undertook a situational assessment of the organisational status quo, highlighting the key challenges being experienced and developing the problem statement. This involved engagements with a range of stakeholders, including traditional and political leaders, to gain a complete perspective of the operations of the Centre, and allowed for a deepened understanding of the challenges and risks faced by the residents of the Centre, the service operator and the Department.

Various institutional options were identified, followed by a thorough assessment of each viable option, and formulation of recommendations to the department. The report has provided a valuable instrument for the Limpopo leadership to take more informed and appropriate decisions for the future of the Shiluvana Frail Care Centre, and to communicate credibly with stakeholders.

Feasibility study and options analysis for the Shiluvana Frail Care Centre in Limpopo