Business Support Hub

The Business Support Hub plays a central enabling role within GTAC, ensuring the smooth operation and strategic alignment of the organisation as it delivers on its mandate.

The enabling core of GTAC

The Business Support Hub offers an integrated, responsive and efficient support system for delivery.

Its primary objective is to provide high-quality, coordinated and agile support to the Technical Advisory and Programme Management Hubs, ensuring that GTAC’s people, systems and resources are aligned to deliver impact.

What this hub does

The Business Support Hub underpins GTAC’s ability to operate effectively and deliver value to government by:

Strengthening institutional efficiency through integrated support functions
Ensuring effective and accountable use of resources
Enabling strategic alignment across planning, performance and operations
Providing the systems, infrastructure and capabilities required for delivery
Supporting organisational agility in a dynamic public sector environment

By coordinating operational and enabling functions GTAC is better positioned to deliver coherent, responsive and high-quality support across all areas of its work.

Services provided

Financial Management

Budgeting, expenditure control and financial reporting
Compliance with the PFMA and National Treasury guidelines
Risk-based financial controls and audit management
Efficient and timely payment of suppliers, advisors and partners
Financial analysis to support strategic decision-making

Professional Service Procurement

Procurement of external technical experts, researchers and advisors
Contract management and administration
Supplier onboarding and compliance
Performance monitoring of service providers
Agile procurement to support dynamic project requirements

Strategic Management and Communications

Strategic planning, performance monitoring and reporting
Alignment with National Treasury and DPME frameworks
Internal and external communications
Coordination of flagship events (e.g. Public Economics Conference)
Knowledge management and institutional learning systems
Donor coordination and academic partnerships
In-house legal and regulatory support

Human Capital Management

Recruitment and workforce planning
Performance management systems
Learning and development programmes
Leadership development and talent retention
Employee wellness and organisational development
Institutional transformation initiatives

Corporate Services (ICT and Facilities)

Facilities management and workplace operations
ICT infrastructure and digital collaboration platforms
Data management systems and tools
Support for hybrid working models
Automation of internal service workflows
Ensuring operational continuity and a secure working environment