Systems thinking as a tool for service delivery in Metros and Cities by Samuel Njenga
Year Published 2022
Business unit: Special Projects
Resource type: Discussion papers
File type: PDF
Theme(s): Local Government, Public Service & Administration
Description
Samuel Ngenga delivered a presentation on systems thinking as a tool for service delivery in metros and cities at the 2022 Public Economics Winter School. He provides an overview of applying systems thinking, interdependence and interrelationships, stakeholder perspectives and boundary critique.