Description
This chapter focuses on the unfolding of the coronavirus pandemic during 2021 in the tourism and hospitality industry. It aims to (i) reflect on how the pandemic unfolded in its second year and impacted the South African tourism and hospitality industry; (ii) reflect on the measures that were implemented during 2020/1 to mitigate the negative impact, and (iii) draw lessons from the COVID-19 pandemic to make recommendations to normalise the country’s situation and better prepare the country for similar future pandemics.